Schedule a Reputation Wellness Consultation!

Reputation Management

If you don’t take time to manage your reputation, you’ll be forced to manage your disrepute.

It's a paraphrase of a popular wellness idiom, but that doesn't make it any less true.

And just like physical wellness, reputational wellness requires constant work — emails, press releases, review responses, and social media management. This doesn’t even cover the internal communications necessary for reputation — employee training, internal comms, and (heaven forbid) crisis communication.

My experience covers all aspects of reputation management and communications with real-world skills earned in the trenches:

  • Social media and reputation management for a senior living company during the COVID-19 pandemic and through subsequent legal actions and court proceedings

  • Management of Google and Yelp profiles for 30+ individual locations, increasing number of reviews by 500% and raising average score from 3.8 stars to 4.6 stars

Reputation Management Services

  • Removing negative reviews

  • Building positive reviews

  • Responding to reviews

  • Monitoring traditional and social medias for mentions

  • Crisis management and communications

Internal and External Communications

  • Press releases

  • Emails (internal, client-facing, partner-facing)

  • Social media management (posting, responding, monitoring)